C=
hat transcript
Name: Colin Liddell
E-mail: admin@driveunow.com.au
Username: DriveUNow
Cherry
Wed, 04/06/22 06:43:52 pm Australia/Sydney
Hello. How may I help you?
=09
=09
Colin Liddell
06:45:29 pm
I tried to send SMS to 8 contact s but the are telling m=
e sender does not accept reply=E2=80=99s – How do I fix this please
=09
=09
Cherry
06:46:13 pm
Can you send a screenshot please?
=09
=09
Got it!
=09
=09
It's because when you send SMS using a business name=
, recipient will not be able to reply without a valid number.
=09
=09
E17880F1-7672-4195-BDE0-7CD870DF3991.jpeg
Colin Liddell
06:50:51 pm
I purchased a number for DriveUNow $20
=09
=09
Cherry
06:52:57 pm
Colin, as mentioned the recipients will not be able to r=
eply without a valid number.
=09
=09
You may change your sender ID to the dedicated number yo=
u have purchased.
=09
=09
Duration: 13m 56s
Chat started on: https://dashboard.clicksend.com/#/dashboard/home